What makes The MacIntosh Company different than other care communities?
While many senior care providers claim to be the best, few can truly back that claim. At The MacIntosh Company, we stand behind our claim so much that we’ve made it our mission: to provide personalized, uncompromised healthcare that exceeds expectations.
Our care communities and home health agency are locally owned and operated
While some senior care communities, assisted living facilities, nursing homes and home health agencies are parts of national chains, The MacIntosh Company maintains a local presence. Since 1984 we’ve served the residents of central Ohio, reaching Franklin and surrounding counties. Our employees and leadership live and work in the communities we serve.
Our quality measures up!
Our quality measures aren’t only based on our high standards, but those of our residents, families and governing entities. The Ohio Department of Health and the Centers for Medicare & Medicaid Services measure quality through annual surveys and ratings. Customer satisfaction surveys are given to each skilled nursing and rehab guest to complete prior to discharge, and every MacIntosh Company community consistently receives excellent ratings from the Centers for Medicare & Medicaid Services and the Ohio Department of Health. The greatest compliment is when our patients appreciate and recommend our services. *The MacIntosh Company averages include:
- 93.13% recommend our post-hospital care services
- 97.45% rating for overall quality of rehab services
- 93.25% rating in overall quality of clinical care
- 97% rating for impression of how they were treated by the staff
- 100% recommend Amity Care Home Care Services
*based on data from 2017
Our staff never stops learning
Ongoing staff training means our administrative, nursing, therapy, dining and facilities staff remain compliant with state and federal healthcare regulations, food handling and sanitation standards, and OSHA regulations. Known internally as MacIntosh University, we maintain a comprehensive online library of continuing education and in-service courses for the long-term care industry for associates in all departments and for all skill levels.
Patient-directed care ensures every MacIntosh resident lives each day to their fullest potential
Personalized healthcare means every resident within a MacIntosh Company care community, along with the support of their family, remains instrumental to making decisions about their care. We respect these personal preferences and provide an atmosphere where residents can truly thrive as individuals. Uncompromised healthcare means each community is consistently well maintained, quality standards never waver, and residents maintain the highest quality of life without fail.
Whether it’s assisted living, post-hospital rehabilitation, cardiac care, outpatient rehabilitation, long-term care or home health care, every MacIntosh Company associate upholds a commitment to ensure that you or your loved one has the opportunity to enjoy the best possible experience. And if your healthcare needs change, our company provides a continuum of care options.
To learn more about The MacIntosh Company difference or to find a care community near you, call (614) 345-9500.