Cathy Johnston, MBA, RD, LD
Director of Nutritional Services
My name is Cathy Johnston. I am the Director of Nutritional Services for The MacIntosh Company. I have a Bachelor of Science degree in Medical Dietetics and a Masters in Business Administration. For fourteen years, I have led a team of culinary professionals that provide all aspects of food, dining and nutritional services for The MacIntosh centers. I have developed several non-traditional service models for the company’s menu and dining programs. I am currently focused on initiatives to measure and improve customer dining and meal satisfaction. I volunteer my time by co-chairing the Dining Services Committee for The Ohio Health Care Association.
The MacIntosh difference that I appreciate is that we are a large enough company to have an impact in the local business/healthcare community, while maintaining a “small” personal presence. I know my dishwashers and I have access to the president of the company. Decisions that affect customer satisfaction can be made quickly without corporate tie up. Personalized, uncompromised, healthcare means to me that we treat each employee, resident and guest as a member of our own family. We strive to understand and meet each individual’s needs.