Amenities
Creating opportunities to relax, rejuvenate and recharge are important aspects of the New Albany Gardens and Care Center experience. Anxiety and worry can detract from successful rehabilitation. As our guest, you can take advantage of many center amenities.
- 40 private deluxe rooms with walk in showers
- Personalized In room amenities include individual room temperature control, flat screen TV with cable, private phone, built in work space desks, plenty of storage space for your personal belongings
- Personalized In room amenities include individual room temperature control, flat screen TV with cable, private phone and half bath
- Separate entrances for post hospital rehab and extended care communities provides direct access to your room and minimizing impact on other communities within the center.
- Attractive gathering spaces available for you to socialize, play games, lift spirits and forge new friendships.
- Enclosed courtyards as well as walking paths for a park-like visit with nature
- Bistro-style menu offers healthy food choices and a wide variety
- Full-service Salon & Barber Shop allowing you to look and feel your best during your recovery. Click here to view pricing »
- Personal laundry and Linen Service
- Activities and Outings
- Transportation
Hospitality
- Personal greeting from a friendly staff member upon admission
- Personal visit from our Dietary Manager to determine patient's dietary preferences
- Personal visit from Activity Department personnel to establish patients social preferences during their stay
- Room Service Dining with around the clock snacks and open pantries
- 24 hour visitation
- Personal billing assistance from center's Patient Financial Service Resource Coordinator.
- Interdisciplinary Care Conferences held with patient and family for progress updates and discharge planning
Technology
As a commitment to our customers, The MacIntosh Company continues to advance as a technological leader in the skilled nursing industry.
- Electronic Medical Records: For nearly a decade, all MacIntosh communities have utilized electronic medical records. This is in contrast to other local healthcare providers who have yet to embrace this technology. While costly, this technology provides patients with the most efficient and accurate care.
- Kiosks: Computer kiosks in all MacIntosh Community patient care areas allow our nursing assistants to access a patient's medical record to determine specific patient needs, provide care and log the care in an efficient and accurate manor.
- Medical Cart Tablets: These tablets enable our nurses to access a patient's medical record in order to accurately dispense medication in a timely manor
Once the data is collected into these decision support tools, our nurses and doctors are able to quickly access and analyze the data to quickly communicate further medical needs.
- Privacy Protection: is a primary focus for The MacIntosh Company. A patient can rest assured their private medical history is secure and only accessed by those in the need to know.
- HIPPA Privacy Policies are updated as needed. All staff members that access patient information receive training annually on HIPPA privacy policies.
- Risk Assessment: Annually our company hires an outside consulting firm to assess any risks to our patient healthcare information system.
- WiFi: The MacIntosh Company understands the need for our patients to remain in constant communication with their loved ones while staying in our center. For this reason, we provide a mechanism for our patients to remain in email access with their loved ones.
Dear Sharon,
Dear Jaclyn, 
You’ve successfully gotten your spouse through their surgery and have helped them make the transition to an inpatient post-hospital rehabilitation center for their recovery. Do you know what’s coming next?