What makes Mill Run Rehabilitation and Skilled Nursing different than other nursing facilities?

While many senior care providers claim to be the best, few can truly back that claim. At Mill Run Rehabilitation Center, Skilled Nursing & Assisted Living, we stand behind our claim so much that we’ve made it our mission: to provide personalized, uncompromised healthcare. Whether it’s assisted living, post-hospital rehabilitation, outpatient rehabilitation, or long-term care, every Mill Run associate upholds a commitment to ensure that you or your loved one has the opportunity to enjoy the best possible experience. And if your healthcare needs change, Mill Run provides a continuum of care options for you to consider.

Mill Run is locally owned and operated

While some senior care communities, assisted living facilities, nursing homes and post-hospital rehabilitation centers are parts of national chains, Mill Run is locally owned and operated by The MacIntosh Company. Since 1997, we’ve lovingly served the residents of Hilliard, Ohio.

Our quality measures up!

Our quality measures aren’t only based on our high standards, but those of our rehab guests, residents, families and governing entities. The Ohio Department of Health and the Centers for Medicare & Medicaid Services measure quality through annual surveys and ratings. Customer satisfaction surveys are given to each skilled nursing and rehab guest to complete prior to discharge, and Mill Run consistently receives excellent ratings from the Centers for Medicare & Medicaid Services and the Ohio Department of Health. The greatest compliment is when our patients appreciate and recommend our services.

  • 92.09% recommend our post-hospital care services
  • 100% rating for overall quality of rehab services
  • 100% rating in overall quality of clinical care
  • 97% rating for impression of how they were treated by the staff

Our staff never stops learning

Ongoing staff training means our administrative, nursing, therapy, dining and facilities staff remain compliant with state and federal healthcare regulations, food handling and sanitation standards, and OSHA regulations. Known internally as MacIntosh University, we maintain a comprehensive online library of continuing education and in-service courses for the long-term care industry for associates in all departments and for all skill levels.

Patient-directed care ensures every Mill Run resident lives each day to their fullest potential

Personalized healthcare means every resident within our Mill Run care community, along with the support of their family, remains instrumental to making decisions about their care. We respect these personal preferences to provide an atmosphere where residents can truly thrive as individuals. Uncompromised healthcare means each community is consistently well maintained, quality standards never waver, and residents maintain the highest quality of life without fail.

Experience the Difference.

To learn more about the Mill Run difference, call (614) 527-3000.

 

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