Post-Hospital Rehabilitation Care Center Checklist

Selecting a post-hospital rehabilitation center is an important decision. We believe MacIntosh rehabilitation centers are superior, and we invite you to compare us with other central Ohio rehab centers. Tour a MacIntosh center and two other centers using the below selection criteria to assist in making a decision.

2 = Excellent 1 = Acceptable 0 = Unacceptable
A MacIntosh CenterOther CenterOther CenterQuestions to Ask
Rehabilitation and Therapy Services
Physical, occupational and speech therapy
Therapy available 7 days a week
Full-time licensed therapists and therapy assistants
In-house (employed by the center) therapists
Experience with your specific condition (cardiac, stroke, joint replacement, etc.)
Therapy assistive devices specific to individual needs
Therapy geared toward the needs and tolerance of each individual
Home exercise program (if necessary) created prior to discharge
Plan of Care Development and Communication
Patient and family included in the planning process
Individual, personalized assessment that takes into account patient needs and preferences
Therapy geared toward each patient’s individual needs as noted in the assessment
Patients treated with respect and compassion
Interdisciplinary team works together to plan the patient’s rehabilitation program
Staff performs a home assessment, if needed, to prepare for discharge
Family update meetings held throughout the patient’s stay
Patient and family receive Care Needs teaching and training
Patient and family receive medication teaching and training
Transportation to medical facilities for additional medical services
Discharge planning services
Medical Services
Care directed by a physician
Care guided by a nurse practitioner
Registered nurses on staff around the clock
Optimal nursing staff-to-patient ratio for each shift
Medication dispensed in a timely manner
Electronic charting of patient care provided to increase efficiency and prevent errors
Specific personnel dedicated to wound care
Clinical programs available specific to individual needs (e.g., cardiac care, orthopedic care, wound or surgical site healing, respiratory care, IV care, nutritional support, restorative nursing)
Ancillary services (e.g., pharmacy, laboratory, X-ray, podiatry, dental, optometry, psychological, case management) available
Demonstrated Results
No or minor deficiencies on annual survey. See the results from the Ohio Department of Health.
Medicare CMS Star Rating
Satisfactory customer service ratings and reviews on various directory sites
Atmosphere, Appearance and Amenities
Staff friendliness
Attractively furnished and comfortable common areas
Clean, fresh-smelling and comfortable rooms
Patients are well groomed and neatly dressed
Selective room options—private, semi-private
Private phone, TV and cable at no additional charge
Beauty and barbershop services
Personal laundry services
Well-maintained grounds with accessible outdoor spaces
Meal and Dining Service
Selective menus or alternate meal selections available
Special dietary needs or preferences
Option of meals served in dining room or patient rooms
Customized meals based on medical needs
Snacks available
TOTAL
Tour Guide Name:
Contact Phone Number:
Additional Notes:

 

 

 

It’s Your Decision

In the end, trust your own feelings in making a decision. In addition to considering aspects of care that can be rated, you may also want to ask the following questions:

  • Can you imagine your loved one being comfortable in this center during a short stay?
  • Did you feel at ease while touring?
  • Did staff answer all your questions during the tour?
  • Was the staff friendly and inviting?

Additional Information

If you don’t have the time or opportunity to tour 3 rehab centers, please feel free to call me at Whetstone at (614) 457-1100. I may be able to provide you with information to help you.

I’ve also included some additional information that may help you make a decision:

The blogs here offer answers to some of the most commonly-asked questions about post-hospital rehab.

Our Heart Health centers at Whetstone and Monterey help patients with:

  • Heart failure
  • Coronary heart disease
  • Unstable angina
  • Hypertension
  • Pre- or post-cardiac transplant
  • Endocarditis
  • Post myocardial infarction
  • Post CABG
  • Post cardiac interventions
  • Pacemakers

We invite you and your loved one to visit any of our central Ohio rehab centers:

Averi Bruce
Whetstone Rehabilitation Center, Skilled Nursing & Assisted Living