rehab caregiverWhen a patient is discharged from a hospital stay, it’s not unusual for them to need inpatient rehab services to continue their recovery. If this is the case for your parent or spouse, you may have questions about what to expect during the rehab process, as well as how family and patient communication will be handled.

Family and Patient Communication at a Short-term Rehab Center

Proper communication between therapy providers, patients, and their loved ones is an important part of the healing process. Research shows that good communication between providers, patients, and their families can lead to better patient care and shorter hospital stays.

When your loved one is receiving physical therapy services at an inpatient rehab center, it’s natural to want to be kept in the loop. You want to know how they’re progressing, when they’ll be discharged, and how they’re being treated. You can expect the rehab center staff to keep you updated and informed throughout the process.

One thing to note—never be afraid to ask questions, and never be afraid to be your loved one’s advocate while they’re receiving rehab or physical therapy services. Everyone is working toward the same goal and the therapy team will be happy to answer your questions or address your concerns.

How is Patient and Family Communication Handled at MacIntosh Rehab Communities?

Here is an overview of what you should expect when you choose a MacIntosh community for your parent’s or spouse’s inpatient rehab:

  • Preadmission: While your parent or spouse is still in the hospital, we are busy working with their care team to make sure we are ready for their arrival. This means we talk with the care team about the type of care your loved one needs so we can have everything in place for their arrival. From durable medical equipment to medication and any special dietary needs, we will be prepared.

  • Admission: On the day your loved one moves from the hospital to a MacIntosh rehab center, we work hard to ensure the transition goes smoothly. Each of our management team members will stop in and introduce themselves to your family. This helps you know who to contact if you have any questions throughout your loved one’s stay.

    We will also review the daily schedule with you and your parent or spouse, as well as help your loved one et oriented to the features and amenities in the room.

    Finally, we will have a care conference with your family and our key care team members including the therapy manager, social worker, and nurse unit manager. At that time we will review the plan of care, talk about your loved one's therapy goals and therapy schedule, answer any questions about insurance coverage, and begin to discuss the discharge plan.

  • During Rehab: Throughout your loved one’s rehab stay with us, the rehab team will maintain contact with your parent or spouse and with your family. You’ll have someone on staff who will relay details about your loved one’s progress in therapy, discuss nursing care needs, update you on any changes in insurance coverage, and more. We will also work with you to schedule another care conference.

  • Discharge Plans: Once a discharge date is determined, you and your loved one will be notified. Then we can start discussing and making arrangements for any durable medical equipment your parent or spouse might need at home, talking about home care and outpatient therapy options, and coordinating plans for the actual day of discharge.

  • Post Discharge: After your parent or spouse has safely transitioned home, we will continue to check in with them to make sure they understand their discharge instructions and can follow them. We can also talk about any questions or concerns your loved one or the family have as they adjust to being independent and on their own again.

Questions About Visiting Your Loved One?

We’ve covered how our staff works to keep you in the loop during your loved one’s rehab stay. But do you have questions about how to communicate with your loved one while they’re receiving rehab services? Below are the answers to three common questions about staying in touch with your spouse or parent while they’re in inpatient rehab.

When can I visit? Are there visiting hours?

All of our rehab centers offer 24-hour visitation, so you can visit whenever you want. You can enjoy each other’s company in their room, gathering spaces, courtyards—wherever you feel most comfortable.

How often should I visit?

It’s up to your schedule! You can visit as often as you want. Receiving a visit from a loved one keeps patients motivated and optimistic.

What should I talk about while I’m there? I want to stay positive and ask the right questions.

Some people wonder what they should ask their loved ones while they’re in rehab because they’re afraid to ask negative or probing questions. If you share that concern, here are some things you might want to talk about when visiting a loved one in a rehab center.

Central Ohio Post Hospital Rehab Services

MacIntosh centers are located throughout the Columbus area to provide convenient, top quality rehab services to older adults. We take our commitment to your parent's health seriously. If you have questions about services offered at MacIntosh care communities, you can call 614-345-9500 or contact us online.

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